16. Mai 2022

Information Guide for Ukrainian Refugees

We have compiled basic information for Ukrainian refugees and helpers on this page. Links are provided for all further information.

Українська версія | Deutsche Version

Grafik: Ein Herz in den Farben der Flagge der Ukraine (blau und gold)
© IMAGO / Bihlmayerfotografie

1. Arrival and getting started
2. Social benefits and medical care
3. School, training and work
4. Other topics and information worth knowing

1. Arrival and getting started


Registration and application

  • Registration in the Central Register of Foreigners by the Federal Police or Aliens' Registration Office is necessary in order to receive state support benefits.
  • It is not necessary to file an asylum application, as the refugees are generally granted a residence permit based on the Council Decision on the Introduction of Temporary Protection of 4 March 2022 in accordance with § 24 paragraph 1 of the Residence Act (AufenthG).
  • Responsibility resides with the foreign migration authorities of the place of residence or stay. This authority issues the residence title or a corresponding de facto certificate when an application for protection is submitted.
  • The responsible foreigners migration authority is shown at BaMF-NAvI (German and English).

Onward travel

  • No ticket is required for onward travel by local trains.
  • The German railway company (Deutsche Bahn) issues free tickets for long-distance journeys within Germany ("helpukraine" ticket).
  • Further information is available on the Deutsche Bahn website (in German, English and Ukrainian).

Accommodation / initial reception centres

  • Initial reception centres are usually to be found on the websites of the responsible foreign migration authorities.
  • In addition to state-run reception centres, many private individuals also offer their help, for example via the portals unterkunft-ukraine.de (German, English, Ukrainian) or warmes-bett.de (German and Ukrainian).
  • SOS Kinderdorf (children's charity) has set up a central registration office for refugees from Ukrainian orphanages and children's homes with the SOS Hotline (in German and English) on 0800 12 606 12 to ensure that accommodation and care is provided together with the persons accompanying them.


The website of the Federal Office for Migration and Refugees provides Welcome offers for migration counselling, initial orientation and Language support (in German, English and Ukrainian).

2. Social benefits and medical care

Benefits under the Asylum Seeker Benefits Act (AsylbLG)

  • Ukrainian refugees with a residence title under § 24 (1) AufenthG receive benefits under the AsylbLG.
  • The benefits catalogue includes benefits to cover basic needs, the socio-cultural subsistence minimum and medical care for acute illnesses and pain conditions (§§ 3 and 4 AsylbLG).
  • If applicable, further care for persons with special needs is also granted (§ 6 AsylbLG). These include, for example, benefits of the integration assistance, special hygiene articles or also interpreter costs in the context of psychotherapy.
  • Further information on medical benefits is available on the website of the Federal Ministry of Health (only in German, but with related links, partly in Ukrainian).
  • Information is available on the website of the Verbraucherzentrale (consumer advice centre) (German and English) on the issuing of medical treatment certificates and on the possibility of obtaining an electronic health card in some federal states.
  • Applications for benefits under the AsylbLG are submitted to the responsible social welfare office.

Integration assistance

  • If applicable, benefits of integration assistance are available through § 6 AsylbLG.
  • In principle, a restrictive interpretation applies; the authorities are only required to make discretionary decisions, but are obliged to observe the UN Convention on the Rights of Persons with Disabilities and the UN Convention on the Rights of the Child when making their decisions.
  • A newly established contact point of the BMAS, BMI and DRK (in German, English and Ukrainian) mediates assistance offers for refugees with disabilities and those in need of care and coordinates their reception and care (according to the website, the service itself is unfortunately currently only offered in German).
  • Aktion Mensch (charity group) has published a guide (in German only) with various support services for refugees with disabilities.

FUTURE PROSPECTS: Benefits under Social Code Book II and Social Code Book XII as of June 2022

  • As of 1 June 2022, Ukrainian refugees in need of assistance, such as recognised asylum seekers, are to receive basic security and social benefits in accordance with SGB II and SGB XII.
  • All that is required is registration in the Central Register of Foreigners and the presentation of a de facto certificate or the residence title in accordance with § 24 paragraph 1 of the Residence Act.
  • The applications for benefits are then expected to be submitted to the SGB II/XII benefit providers. The office responsible in each case is, for example, available at https://www.ortsdienst.de (only available in German).

3. School, training and work


  • There are no uniform regulations on the subject as yet, since responsibility lies with the federal states. Enquiries about the applicable regulations should be made to the relevant school authority.
  • The website of the German School Portal (only in German, but with related links, partly on pages with Ukrainian translation) contains an overview of the regulations and offers of the federal states regarding the admission of school-age refugees in schools.

Academic Studies

  • Academic achievements in Ukraine are generally recognised in Germany due to the country's membership in the Bologna Process.
  • Information regarding academic studies is available on the website of the National Academic Contact Point Ukraine (German, English and Ukrainian).

Occupational employment

  • Employment and the practice of self-employment are generally permitted.
  • The federal states are mandated to add the words "occupational employment permitted" to both the residence title and the de facto certificate.
  • The Federal Employment Agency has created a help page on the topics of work and training (German, Ukrainian and English).
  • Information on the recognition of qualifications is available on the

information portal "Recognition in Germany" (German, Ukrainian and English). In addition, the IQ Network (in German and English) provides information on the counselling centres responsible for recognition purposes. There is also an applicant portal for researchers from Ukraine (German and English) at the Helmholtz Centre.

Child benefit

  • It is possible to receive child benefit via the Federal Employment Agency (BA) under certain circumstances.
  • The Federal Employment Agency has created a page (German, English and Ukrainian) with brief information sheets, as well as a form for an application for child benefit (both in German and Ukrainian).

Related links

4. Other topics and information worth knowing


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